TERMS & CONDITIONS

1. Introduction
   Welcome to amgkl2026.com. By accessing or purchasing from this website, you agree to be bound by these Terms & Conditions.
   
   
2. Eligibility
   You must be at least 18 years old or have parental/guardian consent to make purchases.
   
   
3. Products & Services
   We offer:
   a. Event tickets (digital access)
   b. Event merchandise (physical products)
   All purchases are subject to availability.
   
   
4. Ticket Policy
   a. All event tickets are non-transferable and non-resellable unless stated otherwise.
   b. Entry may require valid ID and proof of purchase.
   c. Lost or stolen tickets will not be replaced.
   
   
5. Pricing & Payment
   a. All prices are listed in MYR (Malaysian Ringgit) unless stated otherwise.
   b. We reserve the right to change pricing at any time.
   c. Payment must be completed via approved payment gateways.
   
   
6. Order Confirmation
   a. Orders are only confirmed upon successful payment.
   b. You will receive a confirmation email as proof of purchase.
   
   
7. Event Changes or Cancellation
   The organizer reserves the right to:
   – Change event date, time, or venue
   – Cancel or postpone the event
   In such cases, refund policies will apply accordingly.
   
   
8. Intellectual Property
   All content, logos, and materials are owned by amgkl2026.com and may not be used without permission.
   
   
9. Limitation of Liability
   We are not liable for:
   a. Losses due to unauthorized access to your account
   b. Personal injury or loss during the event (unless due to organizer negligence)
   
   
10. Governing Law
    These terms are governed by the laws of Malaysia.
    
    
    

RETURN & REFUND POLICY

1. Event Tickets (STRICT POLICY)

a. All ticket purchases are NON-REFUNDABLE except:
– Event cancellation by organizer
– Major changes (date/venue significantly altered)

b. No refunds for:
– Change of mind
– No-shows
– Late arrivals

2. Merchandise Returns
We accept returns only if:
a. Item is defective, damaged, or incorrect
b. Request is made within 7 days of delivery

Conditions:

a. Item must be unused and in original packaging
b. Proof of purchase is required

3. Refund Process

a. Approved refunds will be processed within 7–14 working days
b. Refunds will be made to the original payment method

4. Non-Returnable Items

a. Sale or promotional items

b. Used or worn merchandise

c. Digital products (including tickets)

SHIPPING & DELIVERY POLICY

1. Delivery Coverage

We deliver:
a. Within Malaysia

b. International shipping (if applicable – optional, you can toggle)

2. Shipping Fees

a. Shipping charges will be calculated at checkout

b. Free shipping may apply for selected promotions

3. Delivery Timeline

a. Processing time: 2–3 working days

b. Delivery time:

• West Malaysia: 3–5 working days
• East Malaysia: 5–10 working days
• International: 7–14 working days
•  

4. Tracking

A tracking number will be provided via email once the order is shipped

5. Failed Delivery

a. Customers are responsible for providing accurate address details

b. Re-delivery charges may apply for failed attempts

6. Risk & Ownership

a. Ownership of products passes to the customer upon successful delivery

b. We are not liable for delays caused by courier services.

7. Digital Delivery (Tickets)

Tickets will be delivered via:

a. Email OR

b. User account dashboard

c. Customers must ensure correct email address is provided